Pune, Maharashtra, India
Phone: +91-8317206731Email: mykruti@silverfoxtechnologies.com

Customizable Ticketing Platform

Our platform is designed to streamline your data organization process, ensuring that you can easily track, categorize, and access crucial information whenever you need it.

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Ticket Generation and Handling Made Simple

Experience the power of efficient data organization and management with our Data Management System Platform.

Ticket Creation

Create tickets for various types of information or data, including support requests, inquiries, tasks, documentation updates, knowledge base articles, and more.

Tracking and Organization

Keep track of all your tickets in one centralized location. Categorize and organize tickets based on their nature, priority, or department to ensure efficient management.

Assignment and Collaboration

Assign tickets to the appropriate team members or departments, facilitating seamless collaboration and ensuring that each ticket is addressed by the right individuals.

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Configurable to Meet All Your Needs

Workflow Automation:

Streamline your ticket management process with workflow automation. Set up predefined actions, notifications, and escalations to ensure timely resolution and prevent any tickets from slipping through the cracks.

Search and Retrieval

Easily search for and retrieve tickets based on various criteria such as keywords, categories, tags, or ticket IDs. Quickly access the information you need when you need it.

Analytics and Reporting

Gain valuable insights into your ticket management process through detailed analytics and reporting features. Track ticket resolution times, identify bottlenecks, and make data-driven decisions for process improvement

Applications

BuildCare : Construction Complaint Management

Manage and resolve construction-related complaints efficiently.

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Customer Complaint Tracking and Management

Efficiently manage after-sales support and customer service tickets.

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Simple Project Management

Streamline project management tasks and collaboration.

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Task Management

Track generic tasks and issues within the organization

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Helpdesk Management

Customer Service Helpdesk management application

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Experiment Diary

Track Experiment Cases and Observations

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General Data Management

Track any data generated within the organization

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